How can I improve my communication skills and minimize conflict and agitation?
The ability to effectively communicate is vital to any relationship. However, when you are caring for a person with Alzheimer’s, communication can become more challenging. When a person has Alzheimer’s, the disease affects both their ability to process new information and to verbally communicate. This, in turn, can result in substantial frustration on both the part of the individual and the caregiver. As caregivers, we often strive to prevent or minimize this agitation and maximize understanding.
Here are some suggestions that will help you to become a more effective communicator:
-Be aware of your loved one’s level of alertness. Approach them in such a way that they can see you coming. The goal is to avoid startling and, subsequently, embarrassing them.
-Always maintain eye contact.
-Be aware of the sound of your own voice. Try and adopt a more soothing tone. (Remember, the vast majority of our communication comes not from what we say, but how we say it.)
-Practice improving your body language. Smile, lean towards the person who is speaking, and nod occasionally to show that you are paying attention.
-Speak clearly and concisely.
-Ask only one question at a time. Wait for your loved one’s answer before launching into the next question.
-If it is at all possible, offer choices when you are asking questions- “Should we spend the day at the park or at the mall?”
-If it is necessary, introduce yourself.
-If your loved one is struggling to find a word, maintain positive body language, and gently try to help them finish their thought. However, do not presume to know too much. Be respectful always.
-Repetition is a powerful memory aid. Use it as needed.
-Remove background noise that may act as a distraction.
-Offer positive feedback.
-Be respectful of their emotional state. Be empathetic.
-Touch is another important element of nonverbal communication. Offer warm gestures and hugs as much as possible.
-If you find that you are becoming frustrated or irritated, take a time out. Come back to the issue when you and your loved one are in a better state of mind.
-Do not insist on making trivial corrections to your loved one’s speech. This can be hurtful and degrading.
-Learn the difference between command statements and requests.
-Try not to take your loved one’s undesirable behaviors personally.
- When engaging in conversation, slow down! Rushing through a conversation will amplify frustration.
For more information on Alzheimer’s, or any of your other Colorado elder law questions, click here to view our Wills and Trusts 101 seminar or call 303-758-0680 to get in touch with one of our Denver elder law attorneys